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SugarCRM is one of the most popular customer relationship management systems featuring unrivaled flexibility and expansion possibilities. SugarCRM is open source and its Community Edition (CE) is absolutely free, even for commercial use. This means that the system can be easily and quickly customized and adapted to meet needs of virtually any kinds of companies providing direct services to customers.
We offer you SugarCRM CE installation, customization and support services in order to provide you with fully functional CRM that relies on your business processes and works exactly in the same way as you want it to work. And forget about expensive commercial licenses and regular license fees!
Whether you need additional advanced functionality that is not included in free Community Edition, we are ready to install and configure our own SBS.workflow product, which integrates into SugarCRM CE and adds extra workflow creation and management functionality. Read more.
Benefits
- No licensing, no license fees
- Unlimited number of users
- Free system updates and patches
- Standard functionality equal to commercial Siebel and Sales Force products
- Ability to meet any requirements by customizing the system through adding extra components or redesigning existing ones
- Simple and easy development and expansion thanks to widely used PHP programming language
- Seamless integration with Microsoft business products MS SQL, MS Exchange, Active Directory
- Undemanding to platform and resources: you can use Windows, Linux, Mac OS or Sun, MS SQL or MySQL, Apache or MS IIS
- Friendly user interface built upon Web 2.0 principles is easy to configure and supports most popular web browsers
Functional areas
- Private customers, business customers partners management
- Information and assets management
- Lead, activity, opportunity management
- Marketing and sales campaigns management
- Customer case, request, complaint management
- Commercial proposal delivery
- Reporting
Integration features
- Data warehouses (DWH)
- Enterprise resource planning systems (ERP)
- Billing and accounting systems
- Marketing and e-commerce systems
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SugarCRM